Customer Support Services

Support Channels

• Customer Care Phone Support
• WhatsApp Support
• Email Support
• Branch Visit Assistance
• Complaint/Grievance Form
• Help Desk Support

Fraud Awareness

Be alert against fake calls asking for OTP, phishing emails, fraudulent loan agents, fake WhatsApp numbers, and suspicious payment requests.

Safety Guidelines

• Never share OTP, PIN, or passwords
• Do not click on unknown links
• Verify official contact numbers
• Avoid paying advance fees
• Do not share personal documents publicly
• Report suspicious activity immediately

If You Suspect Fraud

1. Immediately contact customer care
2. Inform your nearest branch
3. Block your account if required
4. Report to cybercrime helpline (India: 1930)
5. Submit written complaint
6. Keep transaction proof